Stefanakis Trimble and Associates

About

As an example of our work, we produced a three-part video series as part of a staff training program on conflict resolution for SkyTrain , the Vancouver rapid transit system , entitled 'Professional Training in Conflict Resolution for SkyTrain Attendants' . The package included a Facilitator's Guide and video for in-house training, a stand-alone Conflict Resolution video designed for use as a self-study resource available to staff for review, a 'train the trainer' manual, and a job skills screening video (with multiple choice test) for assessing existing conflict resolution knowledge or skills in job applicants applying at SkyTrain.